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Snagdesk

SnagdeskQuality management for real estate developers

Snagging and de-snagging software that gets every flat handover-ready

Inspect every flat with digital checklists, capture photo evidence, route snags to the right team and track every fix through QA review to final sign-off. Built for Indian real estate developers.

✓
Snag resolvedTower B · 1204 · Plumbing
★
QA approved18 flats ready for handover
⌁
Photo evidence addedKitchen · Tiling · just now
Search flats, snags, engineers
RS
Skyline Residency · Tower B

Snagging overview

This week+ New inspection
Live
Flats inspected120
Open
Open snags186
▲ 24%
Resolved this week312
QA
Ready for handover94
Snags by statusAll flats
1,248snags

Resolved62%

In progress20%

In QA review13%

Critical5%

Snags by tradeTop 6
Electrical214
Plumbing183
Tiling156
Painting138
Carpentry101
Windows72
Latest snagsView all
FlatIssueTradeSeverityStatus
B · 1204Leak under kitchen sinkPlumbingCriticalOpen
B · 0907Hollow tile, master bathTilingMajorFixing
B · 1502Switchboard not alignedElectricalMinorQA
B · 0311Paint patch, living roomPaintingMinorClosed
9:41
Tower B · Flat 1204Inspection
AK
KitchenBathLiving
4 of 5 checked80%
Wall tiles alignment
Sink and plumbing
Electrical points
Window fittings
Door alignment
Submit for QA review
HomeChecksPhotosProfile
Speed
0%
Faster de-snagging Snags reach the right team instantly, with no back-and-forth.
Evidence
0%
Digital evidence Every snag logged with photos, location and a full history.
Paperless
0
Paperwork lost No printed snag lists, no missing sheets, nothing to re-type.
Quality
0×
QA audit speed Reviewers approve fixes from one queue, on any device.
Features

Everything a snagging process needs,
nothing it does not.

Designed around how quality teams actually work on Indian residential and commercial sites.

Digital inspection checklists

Structured checklists across Electrical, Plumbing, Tiling, Painting, Aluminium Windows, Modular Kitchen and more.

Wall tiles alignmentPFNA
Sink and plumbingPFNA
SwitchboardsPFNA
Window fittingsPFNA

Photo evidence logging

Capture photos with time-stamped defect logging, so every snag has proof attached.

Kitchen · 10:42 AM
Flat B-1204PlumbingCritical

Role-based access

Engineers see only their assigned towers and checklist categories. Everyone sees exactly what they need.

FE
Field engineerTower B · Electrical
Inspect
QA
QA reviewerAll towers
Approve
AD
Project adminFull project
Manage

QA revision handling

Engineers see QA remarks such as "Make input zero" or "Getting noise" and resubmit after fixing.

Real-time notifications

Instant alerts when a flat is assigned, sent back for revision, submitted or approved.

Works on mobile and desktop

The same workspace on the phone in the flat and the laptop in the site office.

Review history and audit trail

Every approval and revision is stored with reviewer remarks and timestamps.

Defect severity and categories

Log defects with descriptions, categories and severity levels for accurate tracking.

Admin dashboard and exports

Track in-progress, submitted, approved and handed-over flats across projects, then export data for reports.

Who uses it

Built for the three people
who touch every flat.

Each role gets its own dashboard, and nobody edits what is not theirs.

1

On site, in the flat

Field engineers

Run trade-wise checklists inside each flat and record defects on the spot.

  • Pass, Fail or N/A on every item
  • Photo evidence on each defect
  • QA feedback and repair notes in one list
  • Live progress for every flat and checklist
  • Push alerts for new assignments and revisions
2

Review and approve

QA reviewers

Check the work before it counts, without chasing engineers for updates.

  • Changes log of every engineer update
  • Verify checklist, photos and remarks
  • Approve or request revision in a tap
  • Alerts when inspections are submitted or resubmitted
  • Review history with remarks and timestamps
3

Every project, one view

Admins & project heads

See every project, tower and floor, and control who does what.

  • Live KPIs and exportable reports
  • User, role and password management
  • Flat monitoring across projects, towers and floors
  • Activity log, templates and reports
  • Handover readiness at a glance
1 / 3
✦
New flat assignedTower B · 1205 · Electrical
✓
18 of 24 checkedKitchen complete
9:41
Tower B · Flat 1204Kitchen
75%
Wall tiles alignmentPFNA
Sink and plumbingPFNA
Electrical pointsPFNA
Chimney ductPFNA
Window fittingsPFNA
QA remarkSink leak: replace trap, add photo
↻
ResubmittedFlat 0907 · after revision
AK
Flat B-1204 · KitchenSubmitted by Amit K. · 10:42 AM
In review

Sink trap replaced10:31

Photo evidence added10:38

Checklist 24 / 24 complete10:42

Request revisionApprove
✓ApprovedFlat B-1204 is handover-ready
⇣
Report exportedTower B snag summary.xlsx
Snagdesk · Admin
All projectsQuality overview
⇣ Export
Flats480
In progress126
In QA58
Handed over214
Tower B · flat status by floor
ReadyQAFixingCritical
Snags closed per week

Priya S. approved Flat B-12042m

Amit K. resubmitted Flat B-09079m

Admin added checklist template "Lift lobby"1h

How it works

From first inspection
to customer handover.

One connected flow replaces paper snag lists, WhatsApp photos and follow-up calls.

0%Flat B-1204 · Ready to start
↻ Revision loop
01

Secure login

Authenticate with email and password, or an instant OTP.

✓OTP verified
02

Flat allocation

Access assigned flats, filtered by tower and status.

✓Tower B · 12 flats
03

Inspection

Run category checklists and upload photo proof.

✓24 / 24 items
04

QA review

QA audits each item, then approves or requests a revision.

✓2 revisions raised
05

De-snagging

Fix on site, re-upload proof and log comments.

✓Photos re-uploaded
06

Final sign-off

Unit sign-off, and the flat is ready for customer handover.

✓Handover-ready
Flat B-1204 is handover-readySigned off · keys can go to the customer
App screens

A complete mobile workspace
for every site team.

One app for the whole site. Inspect flats, log snags with photos, act on QA feedback and stay on top of every assignment.

9:41
Welcome to Snagdesk

Enter the OTP sent to +91 98•••• 4521

48271

Resend in 00:24

Verify & continue

Or sign in with email and password

9:41
Good morningAmit Kumar
AK
Assigned12
In progress5
In QA3
Approved4

Today's progress68%

8 of 12 flats inspected

Snags this weekBy trade

ElePluTilPaiCarWin
9:41
Skyline ResidencyMy flats
Tower BTower ATower C
B-1201Kitchen · Bath
Approved
B-1202All rooms
In QA
B-1203Living · Bed 2
Revision
B-1204Kitchen
In progress
B-1205Not started
Assigned
9:41
Flat B-1204Inspection
18/24
KitchenBathLivingBed
Wall tiles alignmentPFNA
Floor tile levelPFNA
Sink and plumbingPFNA
Electrical pointsPFNA
Chimney ductPFNA
Window fittingsPFNA
Submit for QA review
9:41
Snag #SN-2041Leak under sink
Kitchen · 10:42 AM
CriticalPlumbingFlat B-1204

Description

Water leaking from sink trap joint. Replace trap and re-seal.

RS
Assigned toRavi S. · Plumbing team
Add fix photo
9:41
From QA reviewersQA feedback
3
AllRevisionApproved
B-1203Revision

Bath tiles: hollow sound near drain

Priya S. · 10m ago
B-1202Approved

All items verified with photos

Priya S. · 32m ago
B-1207Revision

Make input zero on DB panel

Rahul M. · 1h ago
B-1209Revision

Getting noise from exhaust fan

Rahul M. · 2h ago
9:41
Stay on topNotifications
Mark all read
New flat assignedTower B · 1205 · Electrical
now
Sent back for revisionB-1203 · Bath tiles
10m
Inspection approvedB-1202 is handover-ready
32m
Reminder3 flats due today
1h
Snag closedB-1201 · Painting
3h
DashboardSnagdesk mobile app

One platform, every role

Everything a quality team needs, in one platform.

See how Snagdesk helps engineers inspect flats, QA reviewers approve work and admins track every project from one live dashboard.

✓
Flat 1204 inspected12 snags logged with photos
★
QA approvedTower B ready for handover
⌁
Snag assignedPlumbing team notified
▲
Live dashboard78% handover ready
Product walkthrough
Inspect on siteChecklists and photos on mobile
Review and approveQA sign-off on every fix
Track every projectLive dashboards for admins
60%Faster than paper snagging
100%Photo evidence on every snag
0Lost paperwork
4xFaster handover reporting
What our clients say

Teams that hand over flats with confidence.

Hear from the developers, site engineers and QA teams who run their snagging and handover on Snagdesk.

Book a Free Demo

See Snagdesk in action.

Get a personalised walkthrough built around your towers, flats and site teams.

In your demo, you’ll see how to:

  • Inspect every flat with digital checklists
  • Log snags with photos and assign them instantly
  • Track every fix through QA review to final sign-off
  • Hand over flats faster with live dashboards

Get your free demo

Share your details and our team will get in touch.

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buildesk
Buildesk is an all-in-one real estate automation platform that streamlines sales, site visits, bookings, and post-sales processes—boosting efficiency and visibility across your business.

Office Address

HQ – Navi Mumbai
Akshar Business Park, Z1-89, Sector 25, Turbhe, Navi Mumbai, Maharashtra, 400703
Delhi / NCR
Office No.330, Tower-3, Techzone 4, Greater Noida, 201009
Bengaluru
2nd Floor, 80 Feet Road, Barleyz Junction, Bengaluru, 560095
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